VIDE is built for enterprise event programs where data ownership, AI transparency, and audit-ready governance are contractual requirements — not optional add-ons. We publish a dedicated AI Data Use Statement and a contractual no general model training commitment, backed by platform controls your procurement team can verify.
Last updated: June 27, 2026 · Machine-readable disclosures at videxperience.com/api/trust/*
Customer event data remains customer data and is processed only to provide contracted services and configured AI features. Organisers control retention, export, deletion workflows, and module enablement per event.
VIDE does not use customer event content, attendee profiles, transcripts, prompts, or engagement data to train general AI models without explicit written customer consent. This is a published Trust Commitment pillar and a contractual requirement in customer agreements — not marketing language alone.
/api/trust/commitment.Procurement teams may request the applicable DPA, security pack, and contract addendum language through support@videxperience.com.
VIDE publishes a feature-level AI Data Use Statement listing every AI-capable product feature with data inputs, outputs, retention behavior, third-party processors, admin controls, and human-in-the-loop requirements.
| Feature | Data inputs | Outputs | Processors | Human review |
|---|---|---|---|---|
| Attendee AI assistant | Questions, agenda, FAQ, registration context | Text responses, navigation hints | Google AI, OpenAI, Gemma (configurable) | Yes |
| Q&A moderation | Question text | Moderation score | OpenAI (when enabled) | Yes |
| Session summaries | Transcripts, chat, session metadata | Draft summary text | Google AI, OpenAI | Yes |
| Engagement & lead scoring | Attendance, booth, poll, chat signals | Scores, grades, segments | Platform analytics | Yes |
| AI matchmaking | Profile interests, role, goals | Connection recommendations | Google AI, OpenAI, analytics | Yes |
| Registration page AI | Organiser prompts, event metadata, brand assets | Layout HTML/CSS drafts | Google AI | Yes |
| Marketing copy AI | Campaign context, segments, prompts | Email/SMS drafts, plans | Google AI, OpenAI | Yes |
| Design builder AI | Builder context, organiser prompts | Layout JSON, field suggestions | Google AI | Yes |
| Live transcription | Audio stream (when enabled) | Captions, transcript segments | Real-time STT provider, Google Speech | N/A |
| Virtual background | Local video frames | Processed video feed | In-client video extension (local) | N/A |
| Tradeshow report AI | Aggregated booth metrics | Report narrative sections | Google AI, OpenAI | Yes |
These commitments are not website copy alone — they are implemented in the VIDE platform and exposed to administrators and procurement reviewers.
Platform → company → event settings control assistant enablement, provider chain, rate limits, and skill disable — resolved before every AI request.
Publish/unpublish public commitment, block general model training flag, privacy contact, and tenant training consent records with contract references.
Configurable consent modals for summaries, scoring, matchmaking, and sensitive workflows — versioned consent capture on live event surfaces.
AI setting changes, trust consent events, and training opt-in/out actions logged for enterprise review and export.
Every AI feature in the statement above follows the same disclosure model: what data goes in, what comes out, how long it is kept, which processors may be engaged, which admin controls apply, and whether a human must review before action.
View live AI Data Use JSONOrganisers configure consent text for AI summaries, engagement scoring, AI matchmaking, and biometric or sensitive workflows (e.g. live transcription, virtual backgrounds). Attendee decisions are versioned and auditable.
Model providers and subprocessors—including Google Cloud / Vertex AI, OpenAI, real-time media infrastructure, GCP infrastructure, SendGrid, and optional self-hosted inference—are listed with logging, retention, and data-region behavior when the corresponding module is enabled.
View Subprocessor JSONVIDE maintains admin logs, AI feature enablement records, data export logs, retention policies, and deletion workflows for enterprise review—surfaced through platform trust settings and governance audit APIs.
AI lead scores, summaries, and recommendations are positioned as decision support, not automated final decisions. Organisers may override default disclaimer copy per event.